![]() ![]() ![]() Thanks for stopping by the Community this afternoon. the other company files are closed so we'll see if those scheduled backups run correctly when the file is closed. One variable remaining, the company file I was testing was open when the automatic backup schedule ran. QuickBooks restricts the backup schedule to 10 minute increments, but you can go to the Triggers tab in the task and adjust it to whatever time you want. I had to enter the Windows admin password when I set up the automatic tasks, but checking the box here allowed my backups start saving correctly. I reopened the Windows task and checked the "Do not store password" box so it only had access to local resources. tmp file - at least it creates a file now, shows I'm on the right track. I set the automatic backup to a few minutes out, it now creates a. Make sure you're logged in as the Windows administrator account, then change the task configuration to the correct version, in my case "Windows Server 2019". My setup is QuickBooks Enterprise 19 on Windows Server 2019:īasically, when you set up automatic backups in QuickBooks it adds a task to the Windows Task Scheduler but fails to set them up correctly.Īfter setting up automatic backups in QuickBooks for each company file, I opened the Windows Tasks and found the tasks were configured for "Windows Server 2003, Windows XP, or Windows 2000". sorry it's long winded but the link below got my backups working. So I did some more searching and found out how to get QuickBooks automatic backup working. Yes I know this is a security risk, but the risk of running with no backups is worse. At this point our IT admin team have been given QB admin credentials to all company files so we can log in, run the manual backups, then log out. Manual backups still work, at least so far. I had a chat session earlier today and was told that the automatic backup feature is broken in Enterprise 20 as well with no timeline for a fix or workaround, but we could try the Intuit Data Protect as that is set up a little different than the automatic backup inside QuickBooks desktop and supposedly IDP still works.Īt the end of that conversation I began to feel like someone decided that rather than fix the issue it would be better to push IDP to increase revenue? Maybe I'm seeing it wrong, but that's what it seems like. surely they'd have been able to find some workaround by now if they were really working on it? What I have a hard time understanding is how your engineers have been "all hands on deck" working on this specific issue for over a year and haven't been able to make any progress. Hello for the quick reply, you are correct that this is not the experience we expect or deserve as we've been an Enterprise customer for around 10 years. Don't hesitate to drop me a line if you have other concerns about creating a local backup in QuickBooks Desktop. Please extend your patience while we're working for the permanent fix. You can get more details in this article: Create a backup of your company file. In the meantime, you can manually create a backup copy of your company file. Give a brief description of your issue and click Continue. To route you to the correct support expert, we need to know what type of question you have.Within your QuickBooks Desktop, click Help at the top menu bar.In case you’re not yet added to the list of affected users, I'd suggest reaching out to our QuickBooks Desktop Support so they can get your account information. Any progress will be communicated via email. We are still investigating this unexpected behavior. ![]() Allow me to share some updates about the scheduled local backup issues in QuickBooks Desktop.įor now, the most recent update that I have is that our Engineering Team is actively working to determine why the scheduled local backup isn't working. ![]()
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